Sales & Service

Sales & Service

Acquiring new customers is important for success, but maximizing customer relationships is just as crucial. SAP Business One provides the tools to help you efficiently manage the entire sales process and customer lifecycle – from initial contact to final sale, to after-sales service and support. Its integrated functionality provides a complete view of prospects and customers so you can better understand and meet their needs. As a result, you can turn prospects into customers, increase sales and profitability, and improve customer satisfaction.

Sales and Service

Key Functionality

  • Opportunity and Pipeline Mgmt.
  • CRM
  • Campaign Mgmt.
  • Blanket agreements
  • Quotations
  • Sales orders
  • Deliveries & Returns
  • Invoices
  • Dunning & Customer Mgmt.
  • Gross Profit Calculation
  • Service Mgmt.
  • Service Planning
  • Customer Interactions Tracking
  • Equipment Card Handling
  • Service Dashboards
  • Service Contracts
  • Human Resource Integration
  • Knowledge Database
  • Service Calendar
  • Service Call Processing

Sales & Opportunity Management

Track opportunities and activities from the first contact to deal closing.

Marketing Campaign Management

Create, manage, and analyze marketing activities.

Customer Management

Store all critical customer data in one place, synchronize and manage customer contacts stored in Microsoft Outlook.

Service Management

Manage warranty and service con-tracts efficiently, enter and respond to service calls quickly.

Reporting & Analysis

Create detailed reports on all aspects of the sales process, including sales forecasting and pipeline tracking, using time saving templates.

Mobilize Your Sales Team

Manage your sales information on the move with SAP Business One Sales mobile app.

We’re Here To Help Your Business Blast Off!

Through Creative Ideas, Innovation & Sheer Determination

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143, Electronic Complex Pardeshipura Indore – 452010.

Phone: +91 731-4975911
Mail:     sap@osswalinfo.com

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